How do you handle consultations?
Consultations are by appointment only and are an opportunity to taste some samples of different flavours of cake, to discuss different designs and to view some display cakes. We do not charge for this service.
What are your lead times?
We recommend as much time as possible to avoid disappointment.
How do handle payment?
If you wish to book Cake Magic a deposit of £100 is required to secure your date. This deposit is non-refundable or transferable. The balance payment for your cake will be due exactly one month prior to your wedding.
Can my cake be delivered?
We highly recommend that we deliver your cake, this takes all the stress and worry out of the equation for you; however if you prefer to collect your cake we will box your cake up securely ready for transportation. Delivery within a 10 mile radius of Wimbledon is £25, we will quote for venues further afield.
Can I how hire a cake stand hire?
We have lots of pretty stands that can be hired. We charge £15 for Pedestal stands, and £20 for our 7 tier cupcake stand to hire for 4 days; we do ask for a security bond in case of loss or damage. The bond is refunded as soon as you have returned the stand to Cake Magic. Stands are only hired to customers ordering wedding cakes.
What is your cancellation policy?
All deposits are non-refundable, however in the event of a cancellation some of the balance may be refunded on a sliding scale if over a month before the wedding.
First The cake was a tremendous success. Lavinia was delighted with it. It was a great focal point at the party, I must say it was just delicious as well. I ate far too much of it! Thank you so much…
I just wanted to say thank you so much for our beautiful wedding cake! It turned out better than I could have imagined. It is almost a shame that we have to cut into it but I know it will be delicious so I suppose we'll have to…
Thank you so much for the cake-it was the highlight of the evening! It was gorgeous and very tasty. We had a good laugh when they brought it out as the waiter first put it in front of my mother-in-law who is over 60, then Nick's dad, who is 70! Then the …